How far in advance should I reserve my bounce house?
The earlier you make reservations, the better your chance at getting the date you want. This also gives you enough time to obtain park permits if needed. Of course, fun times can and should be spontaneous, so we will do our best to help you with your last minute requests as well! All reservations require a $50 deposit to hold the bouncer/s for the date requested.
How long can I keep the bounce house rental?
Rentals are priced for 4-8 hour rentals. Each reservation is given personal attention and we will be as flexible as possible when working with you and your schedule.
Where can I have the bounce house set up?
Our bounce houses can be set up on virtually any level surface such as grass, concrete, asphalt or dirt. The location must be free of rocks, sticks, low hanging wires or branches, and other rough debris. We can even set up indoors providing we have adequate ceiling height. The bouncers need to be set up within 100 feet of a standard 110 volt outlet. If no outlet is available, Jump 4 Joy can provide a Portable Generator at an Additional Fee.
What does delivery include?
Delivery includes coming to the specified location, going over the Rental Agreement and Safety Rules with you in person. Once reviewed, we will accept your payment in full. We will then setup your bouncer and do a "walk-around" to go over the jumper's safety points. At the end of your event, we will come back, pack up the unit and perform a brief survey. Each visit will take approximately 20 - 30 minutes. Note: An adult over 21, MUST be present at time of delivery.
What is your payment policy?
A $50.00 Security Deposit for each unit is required to complete the reservation. Full payment less the deposit is due upon delivery. Jump 4 Joy Rentals Accepts All Major Credit Cards. Full Payment must be made prior to Delivery if by Credit Card or Cash on Delivery.
What is your cancellation and refund policy?
Refunds will be given only if cancellation is received 10 days prior to the event or if weather conditions (see below) are unacceptable.
What is your policy on inclement weather?
Cancellation fees never apply when inclement weather (consistently heavy rains, high winds and/or thunderstorms) happen the day of your event prior to delivery and set- up. The customer will, however, be responsible for the entire rental rate regardless of changing weather conditions once the bounce house has been delivered and set-up.